Effective date: 2026-11-12
This Privacy Policy explains how MANSOFY STUDIO LLC ("we", "us") collects, uses and protects your personal information when you visit this website or buy from us.
1. Information we collect
- Order information: your name, email address, the products you purchase, order amount and order number.
- Shipping information (printed books only): your shipping address and, if you provide it, your phone number.
- Payment information: payments are processed by Airwallex. Your card number and security code are entered on Airwallex's secure page and are never received or stored by us. We receive only limited information such as payment status and the last digits/brand of the card.
- Communications: information you send when you contact us (for example via the contact form or email).
- Technical data: IP address, browser type, device information and pages visited, collected through essential cookies and server logs.
2. How we use your information
- to process your order, deliver your download link and ship printed books;
- to send order confirmations and customer support replies;
- to prevent fraud and keep the website secure;
- to comply with legal, tax and accounting obligations;
- to improve our website and products;
- with your consent, to measure and improve our advertising on Facebook and Instagram (see section 4).
We do not sell your personal information.
3. Sharing your information
We share information only with service providers who help us run the store, under appropriate confidentiality obligations:
- Airwallex - payment processing and fraud prevention;
- Our hosting provider - website hosting;
- Our email provider - sending order and download emails;
- Meta Platforms, Inc. - ad measurement, only with your consent (see section 4);
- Printing and shipping partners / carriers (for example USPS) - only the name, address and phone number needed to print and deliver your books;
- authorities, when required by law.
4. Cookies and advertising
We use essential cookies and similar storage (for example, to remember items in your cart).
Only if you click "Accept all" in our cookie banner, we also use the Meta Pixel and Meta Conversions API (Meta Platforms, Inc.). They tell Meta which pages you viewed, what you added to your cart and what you bought (product IDs, value, currency), together with technical data such as your IP address, browser and Meta cookie IDs. For purchases we may send a hashed (SHA-256, one-way encrypted) version of your email address and shipping city/state/ZIP so Meta can measure which ads led to a sale. Meta may use this information as described in its own privacy policy.
You can withdraw consent at any time with Cookie settings at the bottom of every page, and you can control ad preferences in your Facebook/Instagram settings. Depending on your state of residence (for example California), this kind of use may be considered "sharing" for cross-context behavioral advertising; choosing "Essential only" opts you out. See our Cookie Policy.
5. Data retention
We keep order records for as long as needed to provide our services and to meet legal and tax requirements (generally up to 7 years). Support messages are kept for up to 2 years.
6. Your rights
Depending on where you live (for example, California under the CCPA/CPRA, or other US states with privacy laws), you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. To make a request, email support@yourdomain.com. We will respond within the time required by law and will not discriminate against you for exercising your rights.
7. Security
We use HTTPS encryption across the site and rely on PCI-DSS compliant payment processing. No method of transmission over the internet is 100% secure, but we take reasonable measures to protect your data.
8. Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. International users
Our business is based in the United States. If you access the site from outside the US, your information will be processed in the United States.
10. Changes
We may update this policy from time to time. The latest version will always be posted on this page.
11. Contact us
MANSOFY STUDIO LLC, 117 S Lexington St, Ste 100, Harrisonville, MO 64701, United States Email: support@yourdomain.com | Phone: +1 (000) 000-0000